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  • Sysinno Technology

Elevating Passenger Experience: The Journey of Air Quality Enhancement in Taoyuan Airport MRT

With a growing emphasis on passenger experience, the Taoyuan Airport MRT is constantly seeking ways to improve service quality. Recently, a concerning issue emerged that left passengers dismayed - the presence of unpleasant odors within the train compartments. In response to this challenge, the operating company decided to employ advanced technology to address this situation through the use of air quality sensors.

Challenges Faced

Improving air quality within train compartments is no easy task, especially in the confined environment of a bustling metro system. The following were the main challenges I encountered:

  • Limited sensor space: The compact nature of metro train carriages necessitates the placement of air quality sensors within a confined space to ensure accurate data collection.

  • Peak-hour variations: During rush hours, there is a surge of passengers entering the metro, leading to rapid changes in the crowd, which could impact air quality.

  • Sensor sensitivity and accuracy: To effectively monitor and enhance air quality, sensors require adequate sensitivity and accuracy to capture real environmental changes.

Solution: iAeris2 Air Quality Sensor

To address these challenges, the Taoyuan Airport MRT opted for the iAeris2 air quality sensor, a versatile sensing solution capable of simultaneously monitoring indicators such as temperature, humidity, CO2, PM2.5, and total volatile organic compounds (TVOCs). The operation of this solution is as follows:

  • Sensor installation: Sensors are installed within the metro train carriages, allowing them to promptly monitor various air quality indicators.

  • Real-time data transmission: The sensors instantly transmit the collected data to a dashboard on the backend system, ensuring that the operations team can stay informed about the air quality inside the carriages at all times.


Through this solution, the Taoyuan Airport MRT achieves the following benefits:

  • Rapid response: With real-time data support from the sensors, the operations team can swiftly respond and take appropriate measures to address air quality issues.

  • Precise improvement: By analyzing the data collected by the sensors, the operating company can more accurately determine when to initiate improvement measures and ventilation systems, thereby enhancing air quality within the carriages.

  • Enhanced passenger satisfaction: By consistently improving air quality, the Taoyuan Airport MRT can offer a more comfortable and pleasant riding experience, consequently boosting passenger satisfaction.

In the pursuit of elevated passenger experiences, the application of technology is reshaping our daily lives. Through the introduction of the iAeris2 air quality sensor, the Taoyuan Airport MRT demonstrates its attention to passenger needs and showcases the significant role of technology in creating a better travel environment.

If you have any inquiries or require further consultation regarding air quality solutions, please feel free to contact us anytime. We are more than willing to provide professional assistance and advice.


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